This review has been a long time coming. I can't say enough of the work, the timing, the integrity, and professionalism of the Milex team. After going several weeks with a freelance mechanic who promised to solve my issues, I was beyond frustrated. I was throwing more money at him, only to have him misdiagnose my problems and do repairs that weren't necessary only to have the problems persist. Unbeknownst to me, the rear differential I had received from this mechanic was bad, as it had a bent rear axle shaft. However he was now diagnosing my problem as a bad motor mount. I was 3 days away from my family needing to leave the state for the Holiday road trip, and after 2 months my vehicle was still making unnatural noises and not functioning safely. My boss, who had used MIlex for over a decade, referred me to their team and insisted they would do me right. Those boys made my vehicle a priority. They quicky and CORRECTLY diagnosed my problem, and set out to do the repairs. They kept their shop open after closing time so that I could personally deliver the part it needed (long story, I had to source it from my freelance mechanic, who was now eating crow) and they repaired my vehicle in 24 hours and literally saved our Thanksgiving vacation cross-country commute. The vehicle worked perfectly, and my family of 5 felt safe and comfortable for our 18 hour journey each way. I absolutely trust the Milex team with any repairs I need going forward. I know they are honest people, skilled automotive technicians, and some of the friendliest guys you'll meet. I wouldn't hesitate to refer anyone to them.
Sarah, thank you very much for such a heartfelt review. you put big smiles on the guy's faces when I shared your kind words. We all have a lot of pride in helping customers get through tough moment successfully. I am glad we got you sorted well.
- Mr. Transmission - Milex Complete Auto Care - Oklahoma City