We at Milex are proud to say that in May we have been awarded the Moran Brands Franchise award for excellence for the 14th year in a row. Ever since our first full year in business in 2012 we have been consecutively in the top ten percent of franchisees in overall customer service earning us this award in excellence.

Our open and honest approach to things like timely communication and fair problem solving when it comes to our customers, as well as our focus on a clean and friendly environment earned us this award year after year and it’s no surprise. While others may consider it hard work it has simply become the standard at which we operate. It is in everything we do, from how we keep our customers informed and educated throughout the process to our attention to detail and refusal to cut corners. We see the benefits of our efforts in action everyday from our customers, whether it be in their relief at our open communication, their trust as returning customers, or simply the reviews they leave online. This award is further proof of our consistent efforts to be a trusted place for your automotive care.
While we enjoy being recognized by our peers, the reality is it is not about the award. It is about upholding a standard we set on opening day. In this industry where trust is paramount it only made sense for "Friendly - Honest - Quality", delivered with open communication, to be the one thing we never compromised on. A huge ‘Thank you.’ to all of our customers over the last fourteen years for trusting us with your vehicles time and time again.
Here's to another year of earning your trust to a point we might keep a silly streak alive.
